Returns & Exchanges

At Felicityworldwide, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our dedicated team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original product packaging, ensuring all tags are attached and including a printed copy of your return authorization inside.

• 3.
  Ship Items Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.