Frequently Asked Questions
Everything you need to know about shopping with Felicityworldwide.
What shipping methods do you offer for international orders?
We provide standard and expedited global shipping to over 50 countries. Shipping times vary by location, but most orders arrive within 7 to 14 business days.
How can I track the status of my order?
Once your order is processed, you will receive an email with a unique tracking number and a link to our tracking portal to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
Which payment methods do you accept?
Felicityworldwide accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on your site authentic and quality-guaranteed?
Yes, we source directly from verified manufacturers and distributors to ensure that every item in our store meets high-quality standards and is 100% authentic.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order is sent to our fulfillment center and can no longer be changed.